DIGITAL CARE ASSISTANT
In several countries across Africa, a text-voice chat bot revolutionized learning opportunities for caregivers, helping them respond to COVID-19 challenges. "Rafiki" is an artificial intelligence-based virtual assistant that can be accessed from mobile devices, tablets and desktops. The bot helps to find solutions to questions about parenting, mental health, education and more, acting as a "mini encyclopaedia" on alternative care. It will be rolled out further in 2021.